PAYMENT AND SHIPPING
Our buyers can choose from two payment methods. With this we guarantee an easy and fast purchase.
- PayPal (online payment via the website www.paypal.com). After confirming the payment method, you will be redirected to the www.paypal.com server, where you must follow their instructions.
- Credit card (Mastercard, Visa). To guarantee maximum payment security, the online transactions of your purchases paid by credit card are carried out with Verisign certification, through a secure server that adopts the SSL protection system. This system takes care of encrypting the information typed, so as to make their interception impossible.
For us, deliveries in Italy are made by the GLS express courier, which guarantees delivery within 1 or 4 working days. Before delivery, the buyer receives a message with the shipment number which can be followed directly on their website.
Items purchased on the firstline-global.com site are shipped as quickly as possible. As fast and convenient delivery is important to us, we attach great importance to our logistics center in Trieste and Ljubljana.
Delivery anywhere in Italy, Slovenia, France, Spain, Germany and Austria.
The express courier delivers the article to the address indicated in the order made. Since GLS also have working hours, the address indicated by the buyer can also be the workplace or another address where the buyer spends most of the time. If at the time of purchase you have chosen the payment on delivery, make sure that the person who will receive the package has the right amount with him in cash.
If the delivery address is your workplace, the courier will deliver the package to the person who has been authorized by the purchaser to be able to pick up the package. If you are absent at the time of delivery, the runner will leave a note with the indication for subsequent delivery.
The online store accepts orders 24/7. All orders received from Monday to Friday until 2.00 pm will be shipped today. Orders received after 2.00 pm will be shipped the next working day. Orders received on Saturdays, Sundays and public holidays will be shipped on the first working day. In the event that the product at the time of the order is no longer available, the delivery period extends in accordance with the time of delivery of the goods by the manufacturer.
The stocks of each product are appropriately reported. The contractual partner for parcel delivery is the GLS shipping service. In the event that the delivery period is not satisfied, you can notify us and we will remove the item from the order or replace it with another. If by chance at the time of purchase you know that you will be absent in the next few days, kindly indicate in the order a date from which the courier will be able to deliver the ordered item by e-mail.
The delivery will be made by GLS the day after the order shipped within 4 working days. For any information send us an e-mail on email@example.com.
FIRSTLINE GLOBAL EUROPA d.o.o. Glavani 49/2, 51221 Kostrena, Croatia
All prices include vat, all rights reserved.